Who we are

Internal Office Solutions Inc. (IOSi) was founded in 1998, formed as a private Joint-Stock Company in February 2001 in Ottawa, Ontario Canada, and since then holds leading positions in the Canadian market for systems integration. IOSi develops practical computing solutions and implements projects of countrywide scale. IOSi creates information systems where practical experience of system integration, state-of-the-art technologies and the most up-to-date hardware and software products are consolidated.

Our comprehensive approach to project implementation, utilization of the most reliable equipment and software produced by leaders of the North American computer market, as well as the professionalism of our Certified staff enables IOSi to succeed in a competitive marketplace.

IOSi became the first WatchGuard Certified Training Partner (WCTP) in Canada, and the first Partner in Canada to reach the ‘Expert Partner' level. Over ten years later, IOSi is still the only company in Canada which provides training in multiple provinces.

Why are the dental and medical community, as well as the private and public sector doing business with IOSi? It is the commitment of IOSi to maintain relations of mutual confidence and partnership with its customers, and this contributes to prolongation and further extension of this cooperation.

Our Policies

IOSi only offers technical Certified Professionals and Name Brand computing solutions to ensure your network environment is backed by reputable vendors with large support networks.

Financial Stability

Since our inception, IOSi has maintained financial stability with a proven track record. In 2020, our prosperity continues as an essential service provider despite the pandemic.  With great figures of annual turnover, official conclusions of independent financial reviews made yearly by KPMG & MNP, as well as positive annual balances — all these guarantee the stability and reliability of IOSi.

Network of regional partners

IOSI has its own regional representations in Canada Ontario – Ottawa, Toronto, Whitby & Durham Region Quebec – Gatineau New Brunswick—Fredericton, Moncton, Saint John Nova Scotia—Halifax British Columbia - Campbell River (Vancouver Island) Alberta – Calgary

IOSi continuously controls level of services that our partners provide in their regions, and renders them necessary technical and information support.

Our Staff

Stephan Ellis
Director of Technical Services

As the founding member of IOSi, Stephan Ellis began his career in Information Technology at Algonquin College in 1993. Over the years, Mr. Ellis has held various positions of increasing responsibility within the IT/Telecom industry through Stentor (Bell), SHL Systemhouse, EDS Canada, and HP.

Mr. Ellis graduated from Algonquin College in Ottawa with a Diploma in Records Operations in 1992. He subsequently attended vendor training programs where he obtained industry leading certifications from Microsoft, Oracle (formerly Sun Microsystem), Vmware, Symantec, and WatchGuard. Through his career, Mr. Ellis has been actively involved in various community organization including CHEO, The Ottawa Senators Foundation, and Roger Neilson House.

Moravka Ellis
Director of Operations

Invest in your IT infrastructure with an individual who has built a reputation on personal service: Moravka Ellis. A highly dedicated professional member of IOSi, Moravka has been meeting her clients' specific account needs for over 17 years.

Mrs. Ellis graduated from Career Canada College where she graduated as a Dental Assistant in 1994 and began her career in the healthcare industry. Mrs. Ellis has held various positions within the industry which lead to the creation of IOSi's healthcare support vertical.

Celine Petrachuk
Office Coordinator

Céline Petrachuk has worked for IOSi since 2001. Prior to her appointment of Office Coordinator, Mrs. Petrachuk was an Account Representative, responsible for select clients. As the 'voice' of IOSi, Mrs. Petrachuk has over 25 years of customer care experience.

Vicky Taylor
Finance & Human Resources

Vicky has been providing her expertise in Human Resources for over 15 years.  Her mandate at IOSi includes hiring, contract writing, management of vendors, policy manuals, and employment standards and compliances.

Vicky has a Bachelors of Management and Business Administration in Accounting and maintains the following certifications and designations; Canadian Human Resources Leader Designation (CHRL), Certified Payroll Manager (CPM), and Certified QuickBooks Advisor.

Michael Latreille
IT Consultant

Michael Latreille has worked for IOSi since 2003. Prior to his appointment to the position of IT Engineer, Mr. Latreille supported IOSi clientele as a IT consultant in 2001. An Entrepreneur in his own right, Mr. Latreille understands the importance of customer service. Mr. Latreille holds current industry standard certifications; MCITP for Server Administration, WCSP, CPSA.

Nadeem Malik
IT Manager

Nadeem joined the IOSi team in the spring of 2008 and brings more than 20 years of experience as a technologist. As IT Manager, Nadeem oversees all branches of IOSi's IT infrastructure, support, and project development verticals. Nadeem oversees all technical operations and manages IOSi's technical services team.

Nadeem's previous appointments include positions with DND and the Canadian Forces, in which Nadeem worked in the field, training soldiers on mobile technology. Nadeem holds current industry standard certifications in MCP, MCTS, WSCP, VTSP, MCSA, A+, Server+ and Network+.

Vatsal Patel
Windows System & Network Administrator

Vatsal joined the IOSi team in early 2019 and brings more than 10 years experience as a network administrator and managed solutions provider. As a Windows System and Network Administrator, Vatsal provides your business with advanced server and infrastructure support.

Vatsal’s 11 years of international experience in the IT and security field his responsibilities have ranged from providing front line computer platform and software support to providing IT training to Canadian Forces. Vatsal has demonstrated an ability to adapt and function in a variety of different environments, different technologies and different people in order to achieve objectives and get the job done.

Eric Traclet
Infrastructure Lead

Eric joined the IOSi team in the winter of 2012. Eric brings more than 15 years of technical experience in networking, servers and hardware integration. As Infrastructure Lead, Eric designs, integrates and administers both physical and virtual network infrastructure.

Eric launched a computer repair business in 2003 and later went on to accept positions in computer systems with the Canadian Forces and DND. Eric enjoys the outdoors, camping with friends, and photography. Eric holds current industry standard certifications in MCITP, MCSA, MCTS, MCPS and VCA-DCV.

Charles Gallant
Windows System and Network Administrator

Charles joined the IOSi team as a Windows System and Network Administrator in the fall of 2020. Charles brings more than 7 years of technical experience in technology and networking, servers and hardware integration. As a 'Jack-of-All-Trades', Charles integrates and administers both physical and virtual network infrastructure with an eye for security.

Charles enjoys art and brings over 10 years of client service care and management experience in consumer computer systems within the Ottawa area. Charles holds current industry standard certifications in ConnectWise Fortify Security, SentinelOne Endpoint Detection & Response, as well as ConnectWise Manage.

Corporate Certifications

 Technical staff of IOSi has been trained at educational centers of hardware and software vendors and have received appropriate diplomas and certificates. This ensures a high level and competitiveness of proposed technical solutions for creation of modern information systems. It is IOSi's policy to make large investments in education of its employees in order to continuously advance their qualification and skills.

 Our nine company staff possess over 20 certificates and diplomas from vendors including: Certified Network Professional from Cisco Systems; Microsoft Certified Systems Engineer, Microsoft Certified Professional from Microsoft, WatchGuard Certified Professional, WatchGuard Certified Trainer from WatchGuard Technologies, as well as many more.

  • Microsoft Gold Partner - Cloud Solutions - Office 365, Infrastructure Hosting
  • RedHat Ready
  • Cpanel Solution Provider
  • AWS - Amazon Web Service Partner
  • ABELSoft Solution Provider
  • Cisco Authorized Reseller
  • Hewlett Packard Full Line Authorized Partner
  • Dell Full Line Authorized Partner
  • VMware Professional VIP Reseller
  • WatchGuard Expert Partner
  • WatchGuard Certified Training Partner